Payment Policy

At AVENIA LEATHER, we aim to make the checkout and payment process simple, secure, and transparent. This Payment Policy explains how payments are handled when you place an order through our online store.

Accepted Payment Methods

We accept the payment methods displayed and available at checkout.

Depending on availability, these may include major credit cards, debit cards, and other payment methods supported by our payment processing providers.

All available payment options will be clearly displayed during checkout before you complete your purchase.

Payment Processing

When you place an order, your selected payment method is submitted for payment authorization.

Your order will be processed after the payment has been successfully authorized.

If your payment is declined or cannot be authorized, your order may not be completed.

Payment information is processed securely through the payment provider used at checkout.

Currency

All prices on our website are displayed in U.S. dollars (USD) unless otherwise stated.

The total amount of your order, including the product price, applicable taxes, and any applicable shipping charges, will be shown at checkout before you complete your purchase.

Payment Authorization

By completing your purchase, you authorize AVENIA LEATHER and the applicable payment provider to process payment for the total amount shown at checkout.

We reserve the right to verify payment information and to decline or cancel an order when reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, or payment verification issues.

Declined or Failed Payments

If your payment is declined, your order may not be successfully placed.

If this happens, please verify that your payment information is correct and that your payment method has sufficient funds or available credit.

You may also contact your bank or payment provider or use another payment method available at checkout.

AVENIA LEATHER is not responsible for payment declines caused by a bank, card issuer, payment provider, or other financial institution.

Fraud Prevention

For the protection of our customers and our business, orders may be subject to payment verification and fraud-prevention checks.

We may delay, decline, or cancel an order if we reasonably believe that a transaction may be unauthorized, fraudulent, or otherwise suspicious.

If an order is canceled after payment has been received, any applicable refund will be issued to the original payment method.

Order Cancellation

Customers may request cancellation before an order has been shipped.

Please contact us as soon as possible if you need to cancel an order.

Once an order has been shipped, it cannot be canceled.

If a shipped order qualifies for a return, you may request a return after receiving the order according to our Return & Refund Policy.

Refunds

Approved refunds will generally be issued to the original payment method used for the purchase.

Once we process a refund, the time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.

For complete information about eligibility, return requirements, and refund processing, please review our Return & Refund Policy.

Incorrect or Duplicate Charges

If you believe you have been charged incorrectly or more than once for the same order, please contact us as soon as possible.

Please provide your order number and relevant transaction information so that we can investigate the issue.

For your security, do not send us your complete credit or debit card number.

Taxes

Applicable sales taxes may be calculated based on your shipping address and applicable tax requirements.

Any applicable taxes will be displayed at checkout before you complete your purchase.

Payment Security

We take reasonable measures to protect customer information.

Payment card information is processed through secure payment systems. AVENIA LEATHER does not require customers to provide or send their complete credit or debit card number directly to us.

For additional information about how personal information is collected, used, and protected, please review our Privacy Policy.

Payment Provider Information

Payment transactions may be processed by third-party payment providers available through our Shopify checkout.

These providers may have their own terms, privacy policies, and security practices.

Customers should use only the payment options presented through the secure checkout process on our website.

Payment Confirmation

After a successful purchase, you may receive an order confirmation containing information about your order and payment.

If you do not receive an expected confirmation, please check your email spam or junk folder before contacting us.

When contacting us, please provide your order number whenever possible.

Contact Information

If you have questions about payments, charges, payment authorization, or refunds, please contact AVENIA LEATHER:

AVENIA LEATHER

4804 Rancho del Norte Trl
McKinney, TX 75070
USA

Email: vexaleather.support@outlook.com

Phone: +1 (864) 466-9396

For order-related payment questions, please include your order number and a brief description of the issue.

Please do not send your full card number, CVV/security code, password, or other sensitive payment credentials by email or phone.