Contact information

Contact Us

At AVENIA LEATHER, we are committed to helping our customers with any questions about our products, orders, shipping, returns, refunds, or other matters. Please contact us using the information below.

Business Address

AVENIA LEATHER
4804 Rancho del Norte Trl
McKinney, TX 75070
USA

Phone

+1 (864) 466-9396

Email

vexaleather.support@outlook.com

Customer Support

For questions about an existing order, please include your order number when contacting us. This will help us locate your order and provide assistance more efficiently.

Order and Shipping Support

For questions regarding shipping or tracking, please provide your order number and, when available, your USPS tracking number.

Our standard shipping method is USPS Ground Advantage, with a $10.00 USD flat shipping fee per order within the United States.

Returns and Refunds

For return or refund questions, please review our Return & Refund Policy before contacting us.

Please do not send a return to our business address without first receiving return instructions from AVENIA LEATHER.

Business Hours

Customer support requests are handled during our regular business operating hours.

Orders placed outside our business hours, on weekends, or on U.S. holidays will generally be processed on the next business day.

We will make reasonable efforts to respond to customer inquiries as soon as possible.